Wiseman Lee LLP is a limited liability partnership registered in England and Wales with registered number OC333325. As such it is a body corporate which has “members”. We use the word “partner” to refer to a member of the LLP or an employee or a consultant who is a lawyer with equivalent standing and qualifications. A list of members is open to inspection at our registered office, 2 High Street South, East Ham, London E6 6EU.Wiseman Lee LLP is registered in the UK for VAT purposes under registration number 248 756127. Wiseman Lee LLP is authorised and regulated by the Solicitors Regulation Authority of England and Wales with registered number 486946. The professional rules enforced by the Solicitors Regulation Authority can be found at www.sra.org.uk/handbook.

All references to “Wiseman Lee LLP”, “Wiseman Lee”, “I”, “my”, “me”, “we”, “us”, “our”, “the firm” or “the practice” mean the LLP.

Website terms and conditions
The following terms and conditions relate to the use of Wiseman Lee LLP’s website (www.wiseman.co.uk).
Please note that our terms and conditions may be amended from time to time without notice. By using our website, you are indicating your agreement to be bound by these terms and conditions.
Where we change or amend these terms and conditions, we will publish the updated terms and conditions on our website. We encourage you to review these terms and conditions periodically as they may change. Any changes will take effect immediately upon publication. Certain provisions of the terms and conditions may be superseded by expressly designated legal notices or terms and conditions located on particular pages of our website. By continuing to use our website after we modify these terms and conditions, you agree to be bound by such future revisions.

Disclaimer
The information materials and opinions contained on our website are for general information purposes only, are not intended to constitute legal or other professional advice, and should not be relied on or treated as a substitute for specific advice relevant to particular circumstances.
Except as required by law, Wiseman Lee LLP does not accept any responsibility and shall not be liable for any loss or damage whatsoever, whether in contract, tort (including negligence) or otherwise arising from reliance on information materials and opinions published on our website, or from any interruption or delay in access to our website for whatever reason.
We do not make any representations or give any warranties or undertakings in relation to the content of our website in relation to the quality, accuracy, completeness or fitness for purpose of such content or service.
For specific legal advice, please contact your main contact partner at Wiseman Lee LLP. If you are not a client of the firm, please send an email to info@wiseman.co.uk, who will pass your enquiry on to the right person(s).
If your use of material on our website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

Copyright

The materials published on our website are unless otherwise stated the copyright works of Wiseman Lee LLP. Wiseman Lee LLP and any other names, images and logos identifying Wiseman Lee LLP and services are proprietary trademarks of Wiseman Lee LLP.
You may make copies of materials published which are of interest to you for your own personal use and you may also provide occasional copies to others for information purposes only provided that you do so free of charge. When you do make copies for yourself or others, the content of the published material and the copyright notices must remain intact, your communication of the content must not be misleading or inaccurate and a copy of this notice must accompany any copies of the materials which you provide to others. You may not create a link to any part of our website, without our prior written consent, which can be requested by contacting info@wiseman.co.uk. No other use of the materials published on our website is permitted without the express prior written consent of Wiseman Lee LLP.

Privacy Policy

This notice explains when and why we collect personal information about you; how we use it, the conditions under which we may disclose it to others and how we keep it secure.

For clients of this firm, you should read this notice alongside our general terms and conditions which provide further information on confidentiality, data privacy etc.

This notice does not apply to any websites that may have a link to ours.

Contents:

  1. Who we are
  2. Children
  3. What we need
  4. Sources of information
  5. Why we need it
  6. Lawful basis
  7. Who has access to it
  8. How we protect your personal data
  9. How long we keep it for
  10. Subject access requests
  11. Complaints about the use of personal data
  12. Marketing data
  13. How we collect personal data
  14. How we may use your details
  15. Your rights
  16. How we protect your personal information
  17. Your Consent

 

  1. Who we are

Data is collected, processed and stored by Wiseman Lee LLP and we are what is known as the ‘data controller’ of the personal information you provide to us.

Wiseman Lee LLP is a limited liability partnership, authorised and regulated by the Solicitors Regulation Authority under number 486946.

Wiseman Lee LLP is registered with the Information Commissioner’s Office (ICO) under registration reference Z6525284.

  1. Children

Our website and services are not aimed specifically at children because in legal work children are generally represented by their parent or guardians. If you are a child and need further advice or explanation about how we would use your data, please email data-protection@wiseman.co.uk

  1. What we need

The exact information we will request from you will depend on what you have asked us to do or what we are contracted to do for you. This notice is intended for clients and prospective clients only.

Under the Data Protection Act 1998 (DPA) there are two types of personal data (personal information) that you may provide to us:

  • Personal data: is the general information that you supply about yourself – such as your name, address, gender, date of birth & contact details.
  • Special category data: is, by its nature, more sensitive information and may include your racial or ethnic origin, religion, health or criminal convictions.

In the majority of cases personal data will be restricted to basic information and information needed to complete ID checks. However some of the work we do may require us to ask for more sensitive information.

  1. Sources of information

Information about you may be obtained from a number of sources; including:

  • You may volunteer the information about yourself
  • You may provide information relating to someone else – if you have the authority to do so
  • Information may be passed to us by third parties in order that we can undertake your legal work on your behalf. Typically these organisations can be:
    • Banks or building societies
    • Panel providers who allocate legal work to law firms
    • Organisations that have referred work to us
    • Medical or financial institutions – who provide your personal records / information
  1. Why we need it 

The primary reason for asking you to provide us with your personal data is to allow us to carry out your instructions – which will ordinarily be to represent you and carry out your legal work.

The following are some examples, although not exhaustive, of what we may use your information for:

  • Verifying your identity
  • Verifying source of funds
  • Communicating with you
  • To establish funding of your matter or transaction
  • Obtaining insurance policies on your behalf
  • Processing your legal transaction including:
    • Providing you with advice; carrying out litigation on your behalf; attending hearings on your behalf; preparing documents or to complete transactions
  • Keeping financial records of your transactions and the transactions we make on your behalf
  • Seeking advice from third parties; such as legal and non-legal experts
  • Responding to any complaint or allegation of negligence against us
  1. Lawful basis

The General Data Protection Regulation (GDPR) provides six lawful bases for processing personal data. They are:

  • Consent
  • Performance of a contract
  • Compliance with a legal obligation
  • The vital interests of the data subject
  • The legitimate interests of the data controller
  • Public interest or exercise of official authority

Broadly, Wiseman Lee will rely on the following bases, either individually or collectively:

  • Consent: In instructing us in any given matter, you provide your consent that we may process your personal data (including, in certain cases, special category data) in order to carry out your instructions. It is unlikely that we would be able to carry out your instructions in a matter should you choose to withdraw your consent.
  • Performance of a contract: we rely on this basis where the data subject is a party to a contract. We may also undertake processing in order to take steps at the request of the data subject prior to entering into a contract.
  • Compliance with a legal obligation: we rely on this basis where “its application should be foreseeable to persons subject to it, in accordance with the case-law” of the Court of Justice and the European Court of Human Rights. An example of this might include registering a property purchase with HM Land Registry on behalf of a client.
  • The vital interests of the data subject: this basis allows processing where it is necessary to protect an interest which is essential for the life of the data subject or another natural person.
  1. Who has access to it

We have a data protection regime in place to oversee the effective and secure processing of your personal data. We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

Generally, we will only use your information within Wiseman Lee LLP. However there may be circumstances, in carrying out your legal work, where we may need to disclose some information to third parties, for example:

  • HM Land Registry to register a property
  • HM Revenue & Customs; e.g. for Stamp Duty Liability
  • A Court or Tribunal
  • Solicitors acting on the other side
  • Asking an independent Barrister or Counsel for advice, or to represent you
  • Non-legal experts to obtain advice or assistance
  • Translation Agencies
  • Contracted Suppliers
  • External auditors or our Regulator; e.g. Lexcel, SRA, ICO etc.
  • Bank or Building Society; or other financial institutions
  • Insurance Companies
  • Providers of identity verification
  • Any disclosure required by law or regulation; such as the prevention of financial crime and terrorism
  • If there is an emergency and we think you or others are at risk

In the event any of your information is shared with the aforementioned third parties, we ensure that they comply, strictly and confidentially, with our instructions and they do not use your personal information for their own purposes unless you have explicitly consented to them doing so.

There may be some uses of personal data that may require your specific consent. If this is the case we will contact you separately to ask for your consent which you are free to withdraw at any time.

  1. How we protect your personal data

We recognise that your information is valuable and we take all reasonable measures to protect it whilst it is in our care.

We have exceptional standards of technology and operational security in order to protect personally identifiable data from loss, misuse, alteration or destruction. Similarly, we adopt a high threshold when it comes to confidentiality obligations and both internal and external parties have agreed to protect confidentiality of all information and to ensure all personal data is handled and processed in line with our stringent confidentiality and data protection policies.

We use computer safeguards such as firewalls and data encryption and annual penetration testing; and we enforce, where possible, physical access controls to our buildings and files to keep data safe.

  1. How long will we keep it for

Your personal information will be retained, usually in computer or manual files, only for as long as necessary to fulfil the purposes for which the information was collected; or as required by law; or as long as is set out in any relevant contract you may hold with us. For example:

  • As long as necessary to carry out your legal work
  • For a minimum of 7 years from the conclusion or closure of your legal work; in the event that you, or we, need to re-open your case for the purpose of defending complaints or claims against us
  • For the duration of a trust
  • Some information or matters may be kept for 16 years – such as commercial transactions, sales of leasehold purchases, matrimonial matters (financial orders or maintenance agreements etc.)
  • Probate matters where there is a surviving spouse or civil partner may be retained until the survivor has died in order to deal with the transferable Inheritance Tax allowance
  • Wills, Powers of Attorney, Declarations of Trust and related documents may be kept indefinitely
  • Deeds related to unregistered property may be kept indefinitely as they evidence ownership
  • Personal injury matters which involve lifetime awards or PI Trusts may be kept indefinitely
  • Some basic information may be retained indefinitely in order that we may carry out conflict of interest searches
  1. Subject access requests

Under the DPA, enhanced under GDPR, you are entitled to request a copy of your personal data (otherwise known as a subject access request). If you wish to make a request, please do so by e-mail addressed to data-protection@wiseman.co.uk or contact the person dealing with your matter.

A request for access to your personal data means you are entitled to a copy of the data we hold on you – such as your name, address, contact details, date of birth, information regarding your health etc. This means that a Subject Access Request will not normally result in you getting a copy of your file because you are only entitled to your personal data – not the documents that contain that data.

We are obliged to respond to any reasonable request within one month of the request being received by us. If we consider a request to be unfounded or excessive, we reserve the right to refuse the request or charge a fee for complying with it. In such a case, you have the right to lodge a complaint with the ICO.

  1. Complaints about the use of personal data

If you wish to raise a complaint on how we have handled your personal data, please contact us and we will investigate further. You can contact us at data-protection@wiseman.co.uk 

If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law, you can complain to the ICO.

  1. Marketing data

We may contact you for the purpose of direct marketing. This means that we may use your personal data that we have collected in accordance with this privacy policy to contact you about our products or services, events etc. which we feel may interest you. The direct marketing communications may be provided to you by social media channels, email or post. We will never send marketing communications via SMS or call you without your specific consent; nor do we ever pass on or sell your details to a third party.

  1. How we collect personal data

Apart from formally instructing us, the following are examples, although not exhaustive, of how we collect your personal information:

  • Sign-up to receive one of our newsletters
  • Submitting an online enquiry
  • Following/liking/subscribing to our social media channels
  • Agree to fill in a questionnaire or survey on our website
  • Ask us a question or submit any queries or concerns you have via email or on social media channels
  • Post information to our website or social media channels, for example when we offer the option for you to comment on, or join, discussions
  • When you leave a review about us on an internet review site

Whenever we collect your personal data, you may be provided the opportunity to opt-in to receiving marketing communications from us. We hope you will provide this information so you find our communications useful but if you choose not to this will have no effect on accessing our legal services

  1. How we may use your details

The following are examples, although not exhaustive, of how we may use your personal information for our legitimate business interests:

  • fraud prevention
  • conflict of interest searches
  • direct marketing
  • network and information systems security
  • data /analytics /enhancing, modifying or improving our services
  • identifying usage trends
  • determining the effectiveness of promotional campaigns and advertising.

We may use your personal information for legitimate interests such as direct marketing or to provide you with information you would expect to receive or that would benefit and enhance our relationship. This information will help us review and improve our products, services and offers.

  1. Your rights

You have a number of legal rights in relation to the personal information that we hold about you and you can exercise your rights by contacting us using the details set out below.

These rights include:

  • Obtaining information regarding the processing of your personal information and access to the personal information which we hold about you.
  • Please note that there may be circumstances in which we are entitled to refuse requests for access to copies of personal information. In particular, information that is subject to legal professional privilege will not be disclosed other than to our client and as authorised by our client.
  • Requesting that we correct your personal information if it is inaccurate or incomplete.
  • Requesting that we erase your personal information in certain circumstances. Please note that there may be circumstances where you ask us to erase your personal information but we are legally entitled to retain it.
  • Objecting to, and requesting that we restrict, our processing of your personal information in certain circumstances. Again, there may be circumstances where you object to, or ask us to restrict, our processing of your personal information but we are legally entitled to refuse that request.
  • In some circumstances, receiving some personal information in a structured, commonly used and machine-readable format and/or requesting that we transmit that information to a third party where this is technically feasible. Please note that this right only applies to personal information which you have provided to us.
  • Withdrawing your consent, although in certain circumstances it may be lawful for us to continue processing without your consent if we have another legitimate reason (other than consent) for doing so.
  • Lodging a complaint with the relevant data protection authority, if you think that any of your rights have been infringed by us.

If you would like further information on the collection, use, disclosure, transfer or processing of your personal information or the exercise of any of the rights listed above, please contact us. You can do this by writing to us at data-protection@wiseman.co.uk

  1. How we protect your personal information

We will only ever use non sensitive personal information to target individuals with marketing materials; such as name, address, telephone, email, job description and previous buying behaviours. Sensitive information or specific details will never be used to target marketing communications. We may use personalisation to collect analytics to inform marketing and produce relevant content for the furtherance of our marketing strategies.

If you do not wish us to continue to contact you in this way, you can either follow the unsubscribe instructions on any of our communications to you or contact us by emailing data-protection@wiseman.co.uk with your name and email address. Your details will be removed immediately. Once unsubscribed, you may still receive transactional emails from us regarding your legal case.

Any questions regarding this notice and our privacy practices should be sent by email to data-protection@wiseman.co.uk

  1. Your consent

By continuing to use this website you confirm that you give consent to Wiseman Lee LLP to carry out all processing activities carried out for the same purpose or purposes as set out above. You confirm that this consent is freely given, specific, informed and unambiguous.